TERMS AND CONDITIONS
Need to make a minor change? Forgot that one pesky detail? Don’t sweat it. We store your files in our secured cloud. Revisions are as easy as 1…2…Done.
- Free revisions for 30 days after receiving final graphics package.
- After 30 days, an editing fee will be assessed. The editing fee depends on the complexity of the design changes and up to the designer’s discretion. In most cases, the revision fee is relatively low cost.
We stand by all of our work. However, if a cancellation is made before a first draft delivery, the customer is eligible for a full refund. In the event of cancelling a project, all ownership and copyrights and the original artwork are retained by VBI.
If the cancellation is made after accepting & receiving the final product, the client is ineligible for a refund. By accepting the final draft, you have indicated that you are satisfied with the design & service received. If you have any questions about making edits after accepting your project, please refer to our revision policy.
Our express turnaround times are an optional service add on. Express turnaround times are to be determined on a case by case basis and the costs can vary due to current workload and/or complexity of the design requested. VBI has the right to decline express service for any reason prior to submitting payment.
After final payment and accepting the final graphics package, you own the rights to your brand. Feel the powaah! This means you are free to print or modify to your heart’s desire. We will never reuse your design to other customers.
In the event of cancelling a project, all ownership and copyrights and the original artwork are retained by VBI.
By submitting your custom graphic request, you agree to these terms and conditions.